Shop With Confidence
Returns & Exchange
7-Day Exchange
Change your mind on size or style within 7 days of delivery.
Sale Items Included
Discounted pieces can be exchanged just like full-price ones.
Free Replacement Delivery
We cover delivery of your new size or style, anywhere in Pakistan.
Full Refund if We Get It Wrong
Damaged, defective or wrong item? Replacement or full refund, your choice.
How It Works
Message Us on WhatsApp
Within 7 days of delivery, send us your order number and what you would like to exchange. For a damaged or wrong item, include a photo.
Send the Item Back
We share the return address. Pack the item unworn and unwashed with its tags attached. For damaged or wrong items, we arrange the pickup at no cost to you.
Get Your New Piece
Once we receive it, we dispatch your new size or style free of charge, usually within 2 business days. Refunds are sent by bank transfer or EasyPaisa within 3–5 business days.
The Details
What can I exchange?
Any item, including sale items, within 7 days of delivery. Exchange for a different size, a different colour, or any other piece. If the new piece costs more, you pay the difference. If it costs less, we give you the difference as store credit.
Can I get a refund?
Yes, if the item arrives damaged, defective, or is not what you ordered. Let us know within 48 hours of delivery with a photo and we will refund you in full, including delivery charges, or send a replacement. For change-of-mind returns we offer an exchange or store credit instead of a refund.
Who pays for delivery?
For size or style exchanges, you send the item back and we pay to deliver your new piece. For damaged, defective or wrong items, we pay delivery both ways.
What condition does the item need to be in?
Unworn, unwashed and unaltered, with all original tags and every piece of the set included.
Is anything not eligible?
Items that have been worn, washed or altered, and requests made after the exchange window. A difference of +/- 1 inch from the size guide is within normal stitching tolerance and is not treated as a defect, but we are still happy to exchange the size for you.
Not Sure About Your Size?
Check our size guide before you order, or ask us on WhatsApp.
View Size Guide